FAQ

How long will the chocolates keep their fresh taste?  Our chocolates are made with the highest quality ingredients and are crafted with care to ensure the best taste and texture possible.

To help you enjoy our chocolates at their best, we recommend keeping them in a cool, dry place 70f or less. If stored properly, our chocolates will stay fresh for 10-14 days. This means you can savor their delicious flavor and smooth texture for longer.

How should I store the chocolate if I want to keep it fresh tasting for more than two weeks?  To preserve chocolate for an extended period of two to six months, simply place the box in a plastic storage container or zip-lock bag and seal it tightly before freezing. Alternatively, if you plan to store the chocolates for a shorter period of 2-3 weeks, you may tightly wrap them and refrigerate or place them inside a plastic storage container. This will help ensure that your chocolates remain fresh and delicious for as long as possible.

How do I bring the chocolate to room temperature once it is removed from storage?  It is recommended to keep your chocolates in a storage container or zip-lock bag until they reach room temperature. Depending on whether they were stored in the refrigerator or freezer, this process can take approximately one hour or six to twelve hours, respectively. Allowing the chocolates to come to room temperature before consuming will help preserve their texture and flavor, ensuring a more enjoyable and satisfying experience.

Allergy information                                                                                              Are dairy products present in your chocolate? Please note that ALL of our dark chocolate may contain small traces of milk, our milk, and white chocolate will contain dairy. Our Vegan or dairy free chocolates do not contain milk and are dairy free.  We take food safety seriously and want to ensure that all of our customers can safely and confidently enjoy our chocolates.

Are there vegan chocolate options available? Yes, we do offer chocolate options that are dairy-free and vegan. As the demand for vegan products has increased, we are continuously adding new vegan chocolate options to our inventory. We are committed to providing a wide range of options to cater to different dietary needs and preferences.

Are nuts present in your chocolate? Please note that some of our products, including solid chocolate pieces, may contain traces of nuts as we use shared equipment. For this reason, we strongly advise individuals with a severe nut allergy to NOT consume ANY of our products. We take food safety seriously and want to ensure that all of our customers can enjoy our products safely.

Are gluten-containing ingredients present in your chocolate? We offer a range of chocolate options, with some containing gluten and most being gluten-free. However, we would like to note that if you have celiac disease, please be aware that we use shared equipment to produce our chocolates. We understand the seriousness of food allergies and sensitivities and want to ensure that all of our customers can make informed decisions about our products.

Wedding and Party Favors                                                                              When should I order my wedding favors? If you are ordering over 300 favors, we recommend placing your order about 3 to 5 weeks prior to the event and scheduling delivery for one week before the event. To preserve the quality of the favors, we advise storing them in a cool, dark place at 70 degrees or cooler. Please refrain from storing them in the packaging they were shipped in, as the chocolates are delicate and may absorb odors from the packaging material. We want your wedding favors to be perfect and are committed to providing the best possible experience for our customers.                                                                                                            

Do you offer volume discounts?                                                                         Yes - the more you shop, the more you save. Please email us with quantity and or budget and we can put something together for you.                                    Info@chocolat-uzma.com

    • Discounts are calculated on total merchandise (excluding tax & shipping & handling charges), on a per order basis.
    • Some exclusions apply.
    • Sale & Special Values items are not eligible for Volume Discounts.
    • Volume Discounts cannot be combined with Free Shipping promotion.